privacy policy

Your privacy is very important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

the information we collect

This notice applies to all information collected or submitted on the Come As You Are/CAYA Co-operative Ltd. website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number
Credit Card Information

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number

You will also be prompted to indicate how you prefer to be contacted, and whether or not you would like to subscribe to our e-mail newsletter.

the way we use information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift receipts by which you can personalize a product you order for another person. Information you provide to us to create a gift receipt is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You will be prompted to indicate if you would like to receive our newsletter. Information you submit on our website will not be used for this purpose unless you opt-in to the newsletter upon checkout.

Finally, we never use or share the personally identifiable information provided to us online.

our commitment to data security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

how you can access your information

You can subscribe, unsubscribe, or update your subscription to our e-mail or paper newsletter on our newsletter page or you contact us by e-mail or by phone at 416-504-7934 or by mail at 493 Queen Street West, Toronto, Ontario M5V 2B4. For French language assistance, please contact us at 514-495-0444 or by e-mail at info@veneztelsquels.com

how to contact us

Should you have other questions or concerns about these privacy policies, please call us at 416-504-7934, send us an email at info@comeasyouare.com, or contact us via regular mail at 493 Queen Street West, Toronto, Ontario M5V 2B4